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What Delta’s Outage Can Teach Small Businesses about Uptime

Earlier this week, Delta Air Lines experienced a major systems outage that led to the cancellation of hundreds of flights, leaving tens of thousands of passengers stranded at airports across the nation.

Flights are getting back on schedule at this time, but there’s a big lesson for small businesses hidden in this ordeal.

It’s the importance of keeping your systems up. Whether that means ensuring up-time for your customers, or ensuring that your staff can continue to work, having a plan in place is vital.

The odds of a technical malfunction, such as that experienced by Delta, is not rare. In fact, it happens to businesses of all sizes every day. So how can you start to protect yourself?

  1. Reliability: Start by using services you can trust. For example, Meganet offers blazing-fast Metro Ethernet internet services with speeds from 10Mbps to 10Gbps. Proactive 24/7  monitoring means if the connection goes down, we’re working almost immediately to get it back up and running. Our colocation facility in Providence, Rhode island offers redundant systems to ensure that your services are up, no matter what.
  2. Backups: Even highly-reliable services can experience issues, which is why a plan for having a backup should be in place. For instance, having a complete backup of your computer system can save you and your employees a significant amount of time and stress. Meganet offers a cloud-based backup service that will keep your computer [or server’s] files stored securely in a well-protected data center.

The first step in fortifying your systems is to recognize their may be a point of weakness. From there, you can work to keep your uptime at its maximum, which means a better experience for you and the customers you serve.

For more information on how you can improve the reliability of your systems, give us at call at 508-646-0030 or contact sales@meganet.net.

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