Tag Archives: Hosted PBX

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Hosted PBX: One less worry when it comes to communication

An overwhelming amount of businesses today are still using old-fashioned telephone systems. But why? For many businesses, change is hard. After all, why change something that’s working? A few reasons, actually. First, Hosted PBX is affordable. Which means in a great majority of cases, it’s less expensive than your current phone solution. Secondly, Hosted PBX offers a variety of features Continue Reading...
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Improving your telephone experience with Hosted PBX

While a good amount of business today is conducted over the Internet, there are times that you just need to pick up the phone and make a call. And with antiquated telephone systems in use all over, you may find that experience in itself to be frustrating. But telephony as we know it has transformed by leaps and bounds with Continue Reading...
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Hosted Solutions That Can Reduce Your Overhead

Have you given any thought to how much you’re spending on keeping your critical business functions alive? Phone systems, email, web sites, and more. Many businesses choose to host all of these services on-site. But there’s a less expensive and more reliable way to ensure your business keeps in touch with the world with incredible reliability. Hosted solutions. To explain Continue Reading...
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Why Is QoS Important for Digital Voice Service?

Quality of Service, also known as QoS, is an important factor businesses need to consider when they are implementing a new Digital Voice or VoIP solution for their phone services. To break it down very simply, QoS is a network protocol that makes sure voice packets are given the highest priority within a local network, as well as at the Continue Reading...
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Three Benefits of an Independent Telecom

One of the very first questions our account representatives get asked when working with a new client is “Why should we work with you instead of with a larger national-based Internet and phone service provider like (insert big company name here)?” Regardless of the services being discussed, whether it’s Metro Ethernet, Hosted PBX, Ethernet over Copper, or server colocation, customers Continue Reading...
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Inbound Call Failover If Your Business Loses Power

It’s been a messy, messy winter so far here in the NorthEast and it’s not going to get better any time soon. High winds and heavy snow have been causing power outages and downed telco lines, which can spell disaster for many businesses in New England. If your customers can’t reach you, and your sales reps can’t reach potential clients, Continue Reading...
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Digital Voice/VoIP and Your Call Quality

Digital Voice is among the most popular telecom services being offered right now. Large national carriers have entire marketing campaigns based around it (usually offered as part of a bundle of services), and businesses of nearly every size are quickly learning that it’s cost-effective as well as easily upgradeable and expandable. At it’s core, “Digital Voice” is really just VoIP, Continue Reading...
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Five Essential Tools For Your Virtual Business

We’ve written about telecommuting and specific productivity tools a few times on our blog. Studies have shown that giving employees the ability to telecommute has helped reduce company costs as well as improve workplace morale. In fact, a Deloitte study showed that telecommuting did all that in addition to helping reduce greenhouse emissions and reliance on fossil fuels. Over the Continue Reading...
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Three Keys To Working From Home This Summer

It looks like warm, summer weather has finally taken root here in New England. Well… we hope it has, at least. This IS New England, so it might be in the 40’s next week. Still, it’s almost summertime and that usually means vacations and situations where employees may need to work from home, or remotely from another location outside of Continue Reading...
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Telecom Essentials For Your Startup Business

Starting a new business is a daunting task – funding, location, business plans, employees… there are a lot of things to think about and get into place! Every business needs to have a number of services in place so they can effectively find clients, be found by potential clients, and help those clients once they come onboard. To help those Continue Reading...
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