UNCHANGED:

Dial-up and hosting procedures: You, our valued customers, DO NOT HAVE TO CHANGE ANYTHING!

  • Connection Numbers – UNCHANGED
  • Logon – UNCHANGED
  • Passwords – UNCHANGED
  • Email Accounts – UNCHANGED
  • PRICES – UNCHANGED!

INCREASED:

Technical Support Hours

The NEW technical support number & hours are as follows:

Monday – Friday 9:00am to 9:00pm

Saturday & Sunday 10:00am to 7:00pm

1-877-MEG-ANET (1-877-634-2638)
or
1-888-8-THE-NET (1-888-884-3638)

BILLING:

The billing procedures are as follows:

Credit Cards:

Billed on the first of each month for the current month.

Invoice and Email:

Billed on the 15th of the month prior to the month/quarter due on the first of the month/quarter being billed.

ALL CHARGES AND CHECKS MADE PAYABLE TO MEGANET COMMUNICATIONS

INCREASED SERVICES WITHOUT INCREASED PRICES

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Security Notice (08/29/2022): Some customers have reported receiving emails purporting to be Meganet Communications requesting their username and password. As is always the case, we will NEVER request this information from you, and these phishing emails can be safely deleted, both in this case and any future occurrences.
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