UNCHANGED:

Dial-up and hosting procedures: You, our valued customers, DO NOT HAVE TO CHANGE ANYTHING!

  • Connection Numbers – UNCHANGED
  • Logon – UNCHANGED
  • Passwords – UNCHANGED
  • Email Accounts – UNCHANGED
  • PRICES – UNCHANGED!

INCREASED:

Technical Support Hours

The NEW technical support number & hours are as follows:

Monday – Friday 9:00am to 9:00pm

Saturday & Sunday 10:00am to 7:00pm

1-877-MEG-ANET (1-877-634-2638)
or
1-888-8-THE-NET (1-888-884-3638)

BILLING:

The billing procedures are as follows:

Credit Cards:

Billed on the first of each month for the current month.

Invoice and Email:

Billed on the 15th of the month prior to the month/quarter due on the first of the month/quarter being billed.

ALL CHARGES AND CHECKS MADE PAYABLE TO MEGANET COMMUNICATIONS

INCREASED SERVICES WITHOUT INCREASED PRICES

Return to Press Room

Service Notice (05/30/2023 at 9:49 a.m. EDT): Some IMAIL customers have reported missing email between January and May. Our team is currently investigating this issue. Please note that our support call center does not have any additional information beyond what is available here. Thank you for your patience.
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