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Support

We're here to help.

Phone during business hours. Email after hours. Self-help anytime.

Call us

508-646-0030

Monday through Friday, 9 AM to 6 PM Eastern.

Tap to call

Email us

support@meganet.net

For after-hours requests, or anything that's not urgent enough for a phone call.

Open mail app

Remote support

fastsupport.com

Already working with our support team? Open this to share your screen.

Start session
Or submit a request

What happens when you call.

1

Choose which team to speak to.

The phone menu is short. Pick the team handling your issue and you're connected to that team.

2

A real person picks up.

Someone from that team answers and finds your account. If you're calling from your business number, they probably already know who you are.

3

If they can't solve it, they get the engineer who can.

The team running your fiber, voice, hosting, or firewall all work in the same building. No vendor-blame games.

A quick menu. A real person. No transfer roulette.

Already know what you're looking for?

Articles, walkthroughs, and how-to guides on the self-help portal.

Or send us a request.

We reply during business hours, Monday through Friday.