Last updated: June 20, 2025

At Meganet / Voiceway, we value your privacy. This Message Program Privacy Policy explains how we collect, use, and protect your information when you enroll in and use our SMS, MMS, and/or voice-based messaging services (the “Message Program”).

1. Information We Collect

When you opt into our Message Program, we may collect the following types of information:

  • Contact Information: Your mobile phone number and any other identifiers you provide (e.g., name, email).
  • Message Data: Logs of message content, delivery status, timestamps, and your interaction with our messages.
  • Device Information: Your carrier, device type, and approximate location (inferred from area code or carrier data).

We do not collect any sensitive personal data such as payment info or government-issued identifiers via the Message Program.

2. How We Use Your Information

We use your information to:

  • Send you the messages you have opted in to receive (e.g., service updates, reminders, alerts, promotions).
  • Improve the performance and reliability of our messaging services.
  • Comply with legal or regulatory requirements.

We will never sell your mobile number or message content to third parties.

3. Message Frequency

Message frequency may vary depending on the nature of your subscription. Standard message and data rates may apply as determined by your mobile carrier.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us using the information below.

4. Data Retention

We retain your message data for as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, we securely delete or anonymize the data.

5. Security

We use industry-standard safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no system is 100% secure. You are responsible for keeping your mobile device and messaging credentials secure.

6. Third Parties

We may use third-party service providers (such as messaging platforms or analytics tools) to operate and manage the Message Program. These providers are contractually obligated to protect your information and only use it for services we authorize.

7. Your Rights

You may:

  • Request to review or delete your message-related data.
  • Opt out of the Message Program at any time.
  • Contact us with any privacy-related concerns.

To make a request, email us at: support@meganet.net

8. Changes to This Policy

We may update this privacy policy at any time. If we make material changes, we will notify you through the Message Program or other appropriate channels.

9. Contact Us

If you have questions or concerns about this policy or our messaging services, please contact us:

Meganet / Voiceway
187 Plymouth Avenue, Suite 202, Fall River, MA 02721
Email: support@meganet.net
Phone: 508-646-0030