One of the most common issues our Support team faces is compromised customer passwords. These passwords are usually for their email accounts, but can also be compromised website administrative passwords as well. Usually we can catch a compromised account password fairly quickly; because we monitor traffic levels throughout our network we can determine if a website’s traffic suddenly jumps up Continue Reading...
Tag Archives: network monitoring
As part of our basic service, we proactively monitor the 24×7 uptime status for all of our dedicated leased lines, including T1, Metro Ethernet, and MegaNet Business Wireless connections. We’re able to monitor the uptime status of the physical connection, as well as the equipment on the customer’s side of the circuit. In addition to those bandwidth connections, we also Continue Reading...