Category Archives: News

x

Reports of loss of mail

On Saturday, May 27th, a hardware failure caused substantial downtime to the IMAIL email system. While email services have been restored, a small number of users have reported that their accounts are missing some email messages. Most prevalent in these reports have been missing mail from January through May. Our engineering team has begun investigating these reports and is currently Continue Reading...
x

Major hardware failures impacting email services

Update: JUL 07, 2020 at 2:45 P.M.: SSL service issue has been cleared. Update: JUL 07, 2020 at 12:11 P.M.: While most services have recovered, some users may be getting SSL errors when visiting the webmail portal website. This is being worked on, and should be a relatively quick fix. Update: JUL 02, 2020 at 5:52 P.M.: Access to most Continue Reading...
x

We are actively monitoring severe weather developments in New England

With gusting winds and rain expected throughout Monday, April 13th, our team is expecting numerous power outages and possible wind damage in the New England area. Our Network Operations Center will be actively monitoring customers’ mission-critical fiber connections and opening trouble tickets automatically if services are disrupted. Our data centers and critical infrastructure are protected by battery backups and on-site Continue Reading...
x

MacOS High Sierra flaw allows anyone to log into root account with blank password

As far as personal computer vulnerbilities go, this is probably high on the list in terms of severity. On Monday, a Turkish software developer by the name of Lemi Orhan Ergin publicly posted of what he called “huge security issue” on Twitter (it should be noted there were conversations about this flaw on Apple’s own developer support forum several weeks Continue Reading...
x

Wi-Fi privacy at risk with WPA2 ‘KRACK’ vulnerability

If you have been following the news this week, you may have seen mention of the ‘KRACK’ vulnerability that has come to light. In short, KRACK can allow attackers to intercept a good portion of what you’re doing online over Wi-Fi, even if your wireless network is protected using the WPA and WPA2 protocols (which are perhaps the most common). Continue Reading...
x

Ransomware Victims Encouraged to Report Infections to FBI

Earlier this year, we discussed how ransomware could very well be your biggest threat online this year. As a recap, ransomware is software maliciously installed on a computer or server that effectively encrypts all files, and subsequently demands payment (generally via digital currency like Bitcoin) to unlock those files to make them accessible again. There are all sorts of varieties Continue Reading...
x

Important: The Verizon Strike and your MegaNet Service

Earlier this morning, approximately 40,000 Verizon union workers went on strike after they weren’t able to reach a new contract agreement with the company. While Verizon has stated that it has trained non-union employees to cover the jobs and duties of the employees on strike, based on our past experiences with telecom work stoppages, the coverage will not be able Continue Reading...
x

Heartbleed and Your MegaNet Account Security

Last week, the Heartbleed bug made international news when it was discovered that many major organizations were identified as vulnerable, including Yahoo, Facebook, Tumblr, and Amazon Web Services. To be brief, the bug involved OpenSSL, a security device that has been in widespread use for years to protect data stored on servers, such as login credentials and user information. The Continue Reading...
x

Should You Consider Future Upgrades When Picking Your Internet Service?

One thing we always like to ask businesses who reach out to us about our services is what their plans are a few years from now. There are always things to consider when it comes to Internet access services such as DSL, MegaNet Business Wireless, T1, and Metro Ethernet, as some offer defined upgrade paths, while others… well, not so Continue Reading...
x

Upgrades To Our Network Enhances Colocation And Dedicated Server Services

We’re always working on upgrading our network and services here at MegaNet to ensure our clients have access to the best, most reliable services we can offer. Some recent upgrades we’ve completed have helped us enhance the services we can offer to customers who colocate or have dedicated servers in our Providence, RI data center. Specifically, clients who have servers Continue Reading...